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Autoresponders are e-mail robots that reply to all incoming messages with a standard outgoing message. The autoresponder will reply to all messages received, regardless of their content. For example, some companies keep updated price lists on an autoresponder. Potential customers would e-mail pricelist@domain.com and they would receive the price list in their e-mail inbox within moments.

To create an autoresponder, first access the "E-Mail Manager" from the control panel. Then, click the "Autoresponders" link and then the "Create Autoresponder" button.

First, choose an autoresponder name.

Second, enter the autoresponder message in the text box. You may NOT include HTML tags.

Third, you may optionally enter a CC address. This will send a copy of each autoresponder output to the address specified in the text box. Enabling the CC feature allows you to monitor how many requests your autoresponder receives.

  • Note: You must have e-mail account or a forwarder associated with the autoresponder.
  • If you wish to save a copy of the incoming email, then create e-mail account with the same name as the autoresponder.
  • If you wish to discard the incoming email, and only send the reply, then you would need to create a forwarder with the same name, and forward the email to :blackhole:.
  • Failure to create a forwarder or pop account along with the autoresponder, will result in a failed message being sent to the sender, on top of the autoreply email.

Modifying / Deleting Autoresponders

All autoresponders are listed in the autoresponder menu. To delete an autoresponder, check the box next to the autoresponder name and click the "Delete" button.

To modify an autoresponder, click the "modify" link right to the autoresponder name. The modify feature allows you to change the autoresponder message and CC: address. When you are finished, click the "Create" button.

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