The webmail is available at mail.maxicloud.ch from any browser, with nothing to install and nothing to configure.
Signing in
- Open mail.maxicloud.ch.
- Enter your full email address as the username.
- Enter your mailbox password — not your MaxiHoster client area password.
- Confirm.
If two-factor authentication is enabled on your account, a 2FA code field appears: enter the six-digit code from your authenticator app.
The webmail remembers addresses already used on this device. On a shared machine, use the remove-from-history option next to each stored address.
Finding your way around
The left sidebar gathers the essentials:
- Compose, for a new message;
- the search, covering all your mail;
- your folders, with unread counts;
- Contacts, Calendar and Settings;
- storage used;
- a real-time connection indicator — when active, new messages arrive instantly, with no page refresh.
The command palette
The webmail includes a palette that reaches anything from the keyboard: an action, a message, a contact, an event, or a section — mail, calendar, contacts, settings. Once you get used to it, it is the fastest way to navigate.
The full list of keyboard shortcuts is available from the settings.
Light or dark theme
Change the theme from the sidebar or the settings. Your choice is kept for future visits.
Interface language
The webmail is available in English, French, German, Italian, Spanish, Dutch, Portuguese, Russian, Ukrainian and Japanese. The setting is under Settings → Language and region.
Signing out
Use Sign out at the bottom of the sidebar, especially on a shared computer. Closing the tab does not end the session.
Common problems
Username rejected — the username is the full address, domain included.
The page stays blank — clear your browser cache and try again. The webmail requires an up-to-date browser.
New messages do not arrive on their own — the real-time connection indicator is probably inactive, which happens on corporate networks that filter persistent connections. Mail still arrives, simply on refresh.